Contact and responsibility directory

• Senior technical advice: Ashlen first, then Jody.
• Production: Richmond (Sharm) normally produces Johannesburg work; some production is done at Mobeni (Jody).
• Shortages and returns: Pravesh plus the relevant factory manager — Sharm at Richmond or Jody at Mobeni.
• Buyouts (Vinayshree) and the Managing Director (Vinesh) are different people.

• Design, plans or specification

  Job's designer / consultant

  Resolve layout, scope, drawing and specification queries.

• JHB warehouse or parts

  Vince

  Warehouse and parts in Johannesburg.

• JHB stores or components

  Norman

  Stores, hardware and components in Johannesburg.

• Administration

  Danielle

  Production file, documents and administrative assistance.

• Maintenance, planning or fitter booking

  Tashiana

  Maintenance coordination, planning and booking fitters.

• Senior technical support

  Ashlen first, then Jody

  Start with Ashlen in Durban; then Jody for further support.

• Richmond production and deliveries

  Sharm

  Richmond normally produces Johannesburg jobs.

• Mobeni / other production issues

  Jody

  Runs Mobeni factory; contact him where Mobeni produces the work.

• Truck loading and deliveries

  Pravesh

  Loading and delivery coordination.

• Shortages and returned items

  Pravesh + Sharm or Jody

  Follow up with Pravesh and the manager of the responsible factory.

• Buyout items and ordering

  Julie in Mobeni or Vinayshree

  Bins, appliances and other purchased items.

• TGS measurement coordination

  Charlene

  Thursday schedule for the following week; advise readiness/access changes.

• HR, finance or salary

  Seema

  HR, financial and salary-related matters.

• Managing Director

  Vinesh

  Managing Director. Through Dane.

• General Johannesburg contact

  Dane

  Job allocation, escalations and priorities. Any approval outside your authority; general assistance and decisions that need management input.

• Peer installation manager

  Rodney

  Technical handover and shared-resource coordination. Management escalation with Dane.

• Consultants

  Amith, Ravin, Conrad, Anita, Sonia and Hamesh

  Dane also acts as consultant on some jobs. Each has a Quick Control and Job Detail sheet.

Phone numbers and email addresses are not included in this guide.