TKS Job Guide

Confirm the client name, contact details, site address, signed contract, invoicing instructions and latest approved factory plans. Check the distance from Midrand and any consultant notes, client instructions or approved changes.

Compare every area on the contract, invoicing instructions and plans. Make sure they agree. Check the contract value, each area's fitting value and the number of fitting days allowed.

Check quantities and specifications for K-Push, cutlery inserts, metal frames, lighting parts, bins, appliances and other accessories. Make sure items shown on the plans are included in the invoicing instructions.

Check that the factory and installation team have the same latest approved plans. All approved corrections and client changes must be shown. Resolve conflicting drawings before the affected work proceeds.

Check sizes, joins, fillers, scribes, end panels, appliance spaces, clearances, connections and installation sequence. Identify anything that may not fit or may clash with the building or another trade.

Take the marked plans to the designer or consultant responsible for the job. Understand the answer before explaining it to the fitter. Keep the agreed correction or instruction with the job information.

Assess the difficulty, size and finish of each area. Match demanding work to experienced fitters. Do not give complex work to a new or junior fitter without suitable supervision. Arrange allocation and booking with Tashiana.

Where several fitters are used, separate the areas, fitting values and allowed days. Keep one or two days within the allowance, depending on the job, for returned parts, adjustments and cleaning. Refer unrealistic allowances to Dane before committing.

Call the client, explain that you are managing delivery and installation, and give your contact details. Explain when they should contact you.

Discuss the estimated delivery period, fitting days and installation sequence. Explain that final dates depend on factory completion, site readiness and the required payment confirmation.

Ask whether any rooms must be completed first for flooring, wallpaper, plumbing or other contractors. Keep a note of the agreed sequence and explain it to the fitter.

If there is no special priority, start with areas needing worktop measurement. This gives TGS time to measure, manufacture and install while fitting continues elsewhere.

Ask what stage the building work has reached and when each area will be ready. Follow up weekly or every two weeks as appropriate. Tell the client, consultant and relevant factory promptly if the site or production timeline changes.

Check working hours, estate registration, fingerprints, access fees, permits, entry codes, parking, unloading and the largest truck permitted. Check stairs, lifts and the route for large items.

Calculate fuel, tolls, team size, travel dates and accommodation. Arrange approvals, bookings and payments before the team leaves. Tashiana assists with the process.

Keep dated photos, short videos, marked plans and agreed client instructions together by job and area. Photograph existing damage before work starts. Use a short walkthrough video to show layout, access or a problem that photographs do not explain clearly.

Confirm the job, address, areas to check, site contact and purpose of the visit. Take the latest approved factory plans, appliance details, a tape or laser measure, level, square, marking materials and a charged phone.

Identify each room against the plan. Confirm the finished-floor reference and whether flooring, plaster, tiles or ceilings will still change the dimensions. Check access and obvious obstructions.

Measure the wall runs, openings, heights and relevant depths. Circle dimensions that agree with the plan. Write the actual measurement beside anything different, with its location and units. Do not guess or replace the original dimension without showing the difference.

Use the level and square on floors, walls and corners. Identify the effect on cupboard levels, skirtings, fillers, panels and gaps. The existing TKS guides flag differences over approximately 20-30 mm for attention; this is a warning point, not permission to ignore smaller differences that affect fit.

Mark cupboard positions, fillers, end panels, appliance spaces and relevant heights where permitted. Check the services against this marked layout, not only against the wall.

Work through dimensions, cabinetry, appliances and services for every relevant area. Check both the overall layout and individual units. (See stage 4: What to check against the factory plan.)

Take a wide photo showing location and a close-up showing the measurement or clash. Use video where movement or access is the issue. Speak to the consultant and foreman before leaving where possible. Agree what must change, who will do it and when.

Show serious site problems to the client and explain their effect. Confirm whether the builder must correct the site or whether an agreed workable solution is approved. Keep the instruction with the job and recheck corrections. Refer unresolved technical issues to Ashlen, then Jody; do not proceed with affected work on an assumption.

Wall lengths, recesses, ceiling heights, floor levels, wall plumb and corner squareness. Check door and window positions, sill heights, architraves, door swings, columns, beams, bulkheads, skirtings and other obstructions. Allow for finishes still to be installed.

Overall runs and individual unit sizes; fillers, scribes, end panels and returns; tall-unit heights; wall-unit positions; kickboards and fascias. Check that the complete arrangement fits, including finishing pieces.

Doors and drawers must open without hitting walls, handles, neighbouring units or appliances. Check islands, passages, pull-outs, internal drawers, shelves and corner mechanisms. Check installation access and suitable support/fixing areas.

Confirm the exact appliance model and its installation details. Check opening width, height and depth, ventilation, door swing, integrated fronts and connections. Check space for bins, accessories and other specified buyout items. Do not rely on a generic appliance size.

Check water feeds, valves, waste pipes, traps and sink positions against the cupboard set-out. Make sure they do not clash with backs, drawers, shelves or appliances and remain accessible after installation.

Check plug points, appliance supplies, switches and LED points against the layout. Check cable routes, drivers and access before panels or fascias close the area. Mark and photograph wrong points; confirm the responsible electrician's correction before fitting.

Where applicable, check the specified gas connection position and extractor position, duct route and outlet against the plans and appliance information. Refer service work to the responsible qualified trade.

Check sink and hob locations, cut-outs, supports, worktop thickness and interfaces with cupboards. Confirm that required building work is complete, areas are dry and clear, power is available and goods can be stored safely. Record anything preventing delivery or fitting.

Complete or arrange the site check. Confirm access, clean working areas, storage, plumbing, electrical and LED points. Check that prerequisite work by other trades will be finished. Recheck any earlier corrections.

Confirm production, quality checks and loading against the proposed date. Richmond normally produces Johannesburg jobs, so start with Sharm. Confirm whether any part of the job is being produced by Jody at Mobeni.

With Tashiana, confirm fitter availability, fitting days, transport, tools and any fuel/accommodation requirements. Make sure the installation sequence is achievable with the goods expected.

Obtain the updated statement and compare it with the contract and payment terms. Ask the consultant to clarify incorrect values, extras or allocation queries. Obtain confirmation from accounts/the authorised person that delivery may proceed; a client saying payment was made is not enough.

Once the factory, site, team and account are ready, confirm delivery and installation dates with the client. Arrange the written delivery confirmation with Danielle. Include the expected process and access requirements.

Confirm the receiving person, property access, entry codes, estate approvals, parking and unloading area. Make sure working and storage areas are clean, dry and clear.

Coordinate with Pravesh and the relevant factory; use Vince for Johannesburg warehouse/parts issues. Confirm goods are labelled for the correct job and areas. Keep the client, driver and site team informed of timing and delays.

Count units and packages and look for missing, incorrect or damaged items. Take photographs before goods are altered or fitted. Note the area, item and quantity, and raise the issue with the relevant contacts promptly. Keep the fitter informed so the sequence can be adjusted.

Confirm the correct site, client contact, access arrangements, latest plans, areas to work on and the order of work. Explain the allowed fitting days, expected progress, special details and known outstanding items.

Check the right parts, hardware, tools and any return items are available. Make sure the fitter understands other-trade dependencies and client requirements. Resolve unclear instructions before sending the team.

At the start of the installation, explain the layout and complex details using the drawings. Ask the fitter to point out anything unclear. Confirm the sequence, particularly areas needed for TGS measurement.

The fitter must count cupboards, panels, hardware and loose parts against the plans and delivery information. Check sizes, finishes and damage. Photograph shortages and incorrect goods before altering or installing them.

Check plumbing, electrical and LED points again. Use a level and square on floors, walls and corners. Conditions may have changed since the site check. Show any serious difference to the client and obtain the required decision before proceeding.

Photograph existing damage and the condition of the work areas. Confirm where goods can be stored and how floors, walls and existing finishes will be protected. Keep goods dry and away from other trades' work.

Check set-out, level, plumb, alignment, fillers and the interpretation of difficult details before the fitter repeats them elsewhere. Correct a misunderstanding early.

If something does not fit or the plan cannot be followed, pause that part of the work. Speak to the consultant and obtain technical advice where needed. Keep the approved solution with the plan and explain it to the fitter.

Compare actual work with the areas and fitting days allowed. Review the fitter's photographs and updates; keep them for job and wage information as required by the existing process. If progress is slow, establish the reason before the allowed days are used up.

Go to site if photos do not explain progress, a technical problem needs inspection or the client has a serious concern. Check workmanship against the plans, including alignment, doors, drawers, hardware, panels and finishing details.

Take dated overview photos of each area and close-ups of defects, service positions, measurements and completed corrections. Use short videos to demonstrate drawer/door operation, clashes or the route through a room. Keep them by job and area so you can refer back to what you actually saw.

Keep one clear list of missing, damaged, incorrect or returned items. Include the room, item/plan reference, dimensions where relevant, finish, quantity and a clear photo. Confirm the correct remedy before ordering.

For shortages or returns, check with Pravesh and the manager of the factory responsible: Sharm at Richmond, or Jody at Mobeni. Confirm the item was received, what is being done and when it is expected back. Follow up until it reaches site.

Physically check quantity, size, finish and condition. Use Vince for parts in the JHB warehouse and Norman for stores/components. Confirm access and have Tashiana book the fitter once the required parts are ready.

Speak to Julie in Mobeni or Vinayshree for bins, appliances and other buyout items. Resolve design questions with the job's consultant. Keep following up no-charge items and consultant queries until they are resolved.

Keep the reserved one or two days for return work, final adjustments and cleaning. Raise additional labour, travel, accommodation or requested extras with Dane before committing the company to them.

Prioritise areas that require measurement. Confirm base units and supports are level, fixed and in their final positions. Check the relevant sink, hob and appliance information before requesting a measure.

Take clear photos showing the complete worktop area and relevant details. Do not request a measurement on the assumption that the fitter will be ready.

Add confirmed ready areas to the measuring schedule sent every Thursday for the following week. Tell Charlene immediately if readiness or access changes.

Once outstanding parts are checked and available, arrange the fitter with Tashiana. Use the reserved fitting time for returned parts, adjustments and cleaning. Check the completed work yourself or obtain clear evidence.

Go through the installation against the approved plans. Check alignment, door and drawer operation, hardware, silicone, adjustments and cleaning. Take final photographs and short operation videos where useful.

Go area by area and demonstrate the important fittings. If any genuine snag remains, identify it clearly with the responsible person and intended date. Put remaining items on the required completion or snag document.

Ask the client to sign the existing completion or snag documents. If the fitter handled the walkthrough, still call the client personally to confirm satisfaction and discuss any concern.

Tell the client that accounts will contact them about final payment. Keep the signed documents, photos/videos, outstanding-item information and relevant wage records in the job file. Do not agree payment changes without authorisation.