Plan with the client

Call the client, explain that you are managing delivery and installation, and give your contact details. Explain when they should contact you.

Discuss the estimated delivery period, fitting days and installation sequence. Explain that final dates depend on factory completion, site readiness and the required payment confirmation.

Ask whether any rooms must be completed first for flooring, wallpaper, plumbing or other contractors. Keep a note of the agreed sequence and explain it to the fitter.

If there is no special priority, start with areas needing worktop measurement. This gives TGS time to measure, manufacture and install while fitting continues elsewhere.

Ask what stage the building work has reached and when each area will be ready. Follow up weekly or every two weeks as appropriate. Tell the client, consultant and relevant factory promptly if the site or production timeline changes.

Check working hours, estate registration, fingerprints, access fees, permits, entry codes, parking, unloading and the largest truck permitted. Check stairs, lifts and the route for large items.

Calculate fuel, tolls, team size, travel dates and accommodation. Arrange approvals, bookings and payments before the team leaves. Tashiana assists with the process.

Keep dated photos, short videos, marked plans and agreed client instructions together by job and area. Photograph existing damage before work starts. Use a short walkthrough video to show layout, access or a problem that photographs do not explain clearly.