Prepare for delivery

Complete or arrange the site check. Confirm access, clean working areas, storage, plumbing, electrical and LED points. Check that prerequisite work by other trades will be finished. Recheck any earlier corrections.

Confirm production, quality checks and loading against the proposed date. Richmond normally produces Johannesburg jobs, so start with Sharm. Confirm whether any part of the job is being produced by Jody at Mobeni.

With Tashiana, confirm fitter availability, fitting days, transport, tools and any fuel/accommodation requirements. Make sure the installation sequence is achievable with the goods expected.

Obtain the updated statement and compare it with the contract and payment terms. Ask the consultant to clarify incorrect values, extras or allocation queries. Obtain confirmation from accounts/the authorised person that delivery may proceed; a client saying payment was made is not enough.

Once the factory, site, team and account are ready, confirm delivery and installation dates with the client. Arrange the written delivery confirmation with Danielle. Include the expected process and access requirements.

Confirm the receiving person, property access, entry codes, estate approvals, parking and unloading area. Make sure working and storage areas are clean, dry and clear.

Coordinate with Pravesh and the relevant factory; use Vince for Johannesburg warehouse/parts issues. Confirm goods are labelled for the correct job and areas. Keep the client, driver and site team informed of timing and delays.

Count units and packages and look for missing, incorrect or damaged items. Take photographs before goods are altered or fitted. Note the area, item and quantity, and raise the issue with the relevant contacts promptly. Keep the fitter informed so the sequence can be adjusted.