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- ContactsPravesh + Sharm or Jody — Shortages and returned itemsFollow up with Pravesh and the manager of the responsible factory.
- Stage 5: Prepare for delivery8. Check goods on deliveryCount units and packages and look for missing, incorrect or damaged items. Take photographs before goods are altered or fitted. Note the area, item and quantity, and rais…
- Stage 6: Brief the fitter and start correctly4. Count and inspect before fitting…y information. Check sizes, finishes and damage. Photograph shortages and incorrect goods before altering or installing them.
- Stage 7Stage 7: Supervise progress and resolve parts… contact: Tashiana for planning. Pravesh and Sharm/Jody for shortages and returns. Vince for JHB warehouse parts; Norman for components. Julie or Vinayshree for buyout or…
- Stage 7: Supervise progress and resolve parts4. Make shortage information usableKeep one clear list of missing, damaged, incorrect or returned items. Include the room, item/plan reference, dimensions where relevant, finish, quantity and a clear photo…
- Stage 7: Supervise progress and resolve parts5. Follow the correct factory routeFor shortages or returns, check with Pravesh and the manager of the factory responsible: Sharm at Richmond, or Jody at Mobeni. Confirm the item was received, what is bein…
- Rules and reference (Part 1)Your role…gainst the fitting allowance. Own technical follow-through: shortages, remakes, factory queries, site decisions, return visits and final inspection.
- Rules and reference (Part 1)What you can decide, and what you cannot…hortages, remakes and factory queries. Keep one register of missing, damaged, incorrect and returned items.
- Rules and reference (Part 5)Before unloading and startingPhotograph shortages, damage and incorrect items the same day. Note them on delivery records and send to Tashiana; retain packaging/labels where useful.
- Rules and reference (Part 5)One shortage and remake register
- Rules and reference (Part 6)Completion and client handover…items and care information handed over. Compare against the shortage/snag register.
- Rules and reference (Part 8)What goes in the job fileShortage and remake register, delivery notes and delivery photos
- Rules and reference (Glossary)GlossaryShortage / remake: A missing, damaged or wrong part, and the replacement that is made for it.