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- ContactsPravesh + Sharm or Jody — Shortages and returned itemsFollow up with Pravesh and the manager of the responsible factory.
- Stage 1: Receive and understand the job8. Plan the fitting allowance…or two days within the allowance, depending on the job, for returned parts, adjustments and cleaning. Refer unrealistic allowances to Dane before committing.
- Stage 4: What to check against the factory planCupboard layout…and individual unit sizes; fillers, scribes, end panels and returns; tall-unit heights; wall-unit positions; kickboards and fascias. Check that the complete arrangement f…
- Stage 6: Brief the fitter and start correctly2. Confirm what is needed that dayCheck the right parts, hardware, tools and any return items are available. Make sure the fitter understands other-trade dependencies and client requirements. Resolve uncl…
- Stage 7Stage 7: Supervise progress and resolve parts…iana for planning. Pravesh and Sharm/Jody for shortages and returns. Vince for JHB warehouse parts; Norman for components. Julie or Vinayshree for buyout orders.
- Stage 7: Supervise progress and resolve parts4. Make shortage information usableKeep one clear list of missing, damaged, incorrect or returned items. Include the room, item/plan reference, dimensions where relevant, finish, quantity and a clear photo…
- Stage 7: Supervise progress and resolve parts5. Follow the correct factory routeFor shortages or returns, check with Pravesh and the manager of the factory responsible: Sharm at Richmond, or Jody at Mobeni. Confirm the item was received, what is bein…
- Stage 7: Supervise progress and resolve parts6. Check returned items before rebookingPhysically check quantity, size, finish and condition. Use Vince for parts in the JHB warehouse and Norman for stores/components. Confirm access and have Tashiana book the fitter once the required parts are ready.
- Stage 7: Supervise progress and resolve parts8. Protect the remaining fitting daysKeep the reserved one or two days for return work, final adjustments and cleaning. Raise additional labour, travel, accommodation or requested extras with Dane before com…
- Stage 8Stage 8: Coordinate worktops and finish the installationWho to contact: Charlene for the TGS measuring schedule. Tashiana for return visits. Consultant for scope queries; Seema/accounts for final payment matters.
- Stage 8: Coordinate worktops and finish the installation4. Complete return work…the fitter with Tashiana. Use the reserved fitting time for returned parts, adjustments and cleaning. Check the completed work yourself or obtain clear evidence.
- Rules and reference (Part 1)Your role…rough: shortages, remakes, factory queries, site decisions, return visits and final inspection.
- Rules and reference (Part 1)The rules at a glanceFitting allowance: Keep one or two days in reserve for returned parts, adjustments and cleaning. Refer unrealistic allowances to Dane.
- Rules and reference (Part 1)What you can decide, and what you cannot…eries. Keep one register of missing, damaged, incorrect and returned items.
- Rules and reference (Part 5)One shortage and remake registerPhysically inspect returned parts for size, finish and damage before booking the return visit. Return wrong parts using labelled paperwork and keep evidence.
- Rules and reference (Glossary)GlossaryEnd panel / return: Panels that finish the exposed side or end of a run of cupboards.